Terms and Condition

If you use the BlueTreasure.co services, you are subject to follow BlueTreasure.co terms and conditions sets here. However, in case of any changes in terms and conditions BlueTreasure.co will notify you through the contact information you have provided us. Blue Treasure LLC reserves the right to change this site and these terms and conditions at any time. 

Use of Site: 

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify info@bluetreasure.co of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. 

Copyright:

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Blue Treasure LLC (collectively, “Content”), belongs exclusively to BlueTreasure.co or its appropriate content suppliers. 

You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Blue Treasure LLC. Violators will be prosecuted to the full extent of the law. 

Blue Treasure LLC recognizes and respects all copyrights and trademarks. Our products are inspired by Afghan style and are our recreations of item’s worn by the celebrities or our in house designers. 

User Account:

For safety and security, we urge our customers to create only one account and must provide valid data. All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not held responsible and will not offer any compensation in such cases. 

Order Acceptance:

Please note that there may be certain orders that we are unable to accept and must cancel. Blue Treasure LLC reserves the right, at sole discretion, to refuse or cancel any order for any reason. We are not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics provider. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer. 

All orders reported as “delivered” by shipping companies are considered delivered. Blue Treasure cannot be made liable of non-delivery in this case. 

Order Cancelation:

Please note that packed or shipped orders cannot be canceled or changed. Only orders that are paid, processing or partially shipped may be modified. Please contact our dedicated customer service team as soon as possible if you would like to cancel a shipped order. Our agents will help you the best they can, however, if an order cannot be canceled, please accept the package. 

Complaint Process:

If the customer is dissatisfied with the solution offered by our Customer Service, the customer may contact our Customer Service Supervisor by submitting a new ticket in “submit a formal complaint” section as follows: 

Contact us > Submit a ticket > Submit a formal complaint. 

We respond to all complaints within 24 hours except on weekends and public holidays.